Legal
Privacy Policy
Effective date: 2/27/2026
This policy explains what data Duwiz processes, why it is processed, and your privacy rights.
1. Scope
- • This Privacy Policy describes how Duwiz collects, uses, stores, and protects personal data when you use our platform.
- • It applies to creators, brands, and visitors interacting with our website and services.
2. Data We Collect
- • Account data: name, email, role, and authentication details.
- • Profile data: creator or brand onboarding details, social handles, rates, follower counts, and company information.
- • Campaign and content data: campaign settings, proposals, selected deliverables, activity submissions, in-app negotiation messages, and user-uploaded media/assets.
- • Technical data: IP, browser/device metadata, logs, and security telemetry.
3. How We Use Data
- • To provide core platform functionality (accounts, campaigns, proposals, messaging, file hosting, and dashboards).
- • To maintain security, prevent abuse/fraud, and enforce our Terms of Service.
- • To provide support, troubleshoot issues, and improve product experience.
- • To comply with legal obligations and respond to lawful requests.
4. Legal Bases (where applicable)
- • Contract: processing data necessary to provide requested services and fulfill platform interactions.
- • Legitimate interests: security, analytics, moderation, and service improvement.
- • Consent: where required by law for specific processing.
- • Legal obligations: compliance with applicable laws and regulations.
5. Data Sharing
- • With other platform users as necessary to run collaborations (e.g., showing creator/brand profiles, campaign data, proposals, and chat history).
- • With service providers supporting cloud hosting, analytics, authentication, communication, and operations under appropriate safeguards.
- • With authorities when legally required or to protect the rights, safety, and platform integrity of our users.
6. International Transfers
- • Your data may be processed in countries other than your own. We apply appropriate protections consistent with applicable law.
7. Data Retention
- • We keep data only as long as needed for service delivery, security, legal obligations, and legitimate business purposes.
- • Retention periods vary by data type, account status, and statutory requirements.
8. Security
- • We use technical and organizational measures designed to protect data from unauthorized access, alteration, disclosure, or destruction.
- • No method is 100% secure, so users should also protect credentials and devices.
9. Your Rights
- • Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, object, or port personal data.
- • You can also request account deletion, subject to legal and contractual obligations.
10. Children
- • Duwiz is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
11. Policy Updates
- • We may update this Privacy Policy when our services, legal obligations, or practices change.
- • We will update the effective date and publish the revised version on this page.
12. Contact
- • For privacy requests or questions, contact support through in-app help channels.
Review our Terms of Service for platform usage rules.